The Metropole Hotel & Spa has been providing hospitality to elderly guests and those with specific needs for over 100 years. During this time society and individuals expectations have changed enormously and at The Metropole we have always tried to match these expectations. In a Victorian building which was completed in 1906 this has not always been easy, however, we feel that we have now made the hotel accessible to all whilst retaining its wonderful character.
We request that anyone wishing to make an enquiry or booking informs us of any special needs that they may have in order for us to meet any personal requirements.
On Arrival at The Metropole Hotel
The Ground Floor
The Rock Spa
All Directors, Managers, Head of Department and many front of House staff attended a training Course entitled, ‘Getting it Right! Providing a service of equality.’ The course aims were to:
This course has enabled us to incorporate into our own induction and training programme greater awareness and skills for providing hospitality to any guest with specific needs.
updated Jan 2022
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Temple Street, Llandrindod Wells, Powys, LD1 5DY