Winner of Best Accommodation For Groups Award, Mid Wales Tourism Awards 2019/20
Built by the great-great-grandmother of the present managing director in 1897, the hotel has been run by the family for 5 generations. Renowned for its’ warm and friendly atmosphere, comfortable accommodation, relaxing spa and superb cuisine, The Metropole hotel is an ideal base for staying in mid wales.
We are an independent family owned and run hotel with the owners living on site. Long serving staff popular with regular and new customers, so expect a warm and friendly welcome and along with our fresh Welsh air and local soft and clear water, the perfect recipe for a relaxing stay. When staying with us you receive complimentary use of The Rock Spa with gym, swimming pool, spa bath, sauna, steam room and whirlpool for all residents
Car Parking – Free 150 spaces. Plenty of room for coaches (CCTV)
Staff on reception 24/7 and porter service
Friendly and helpful sales office team; Adele and Greg with over 40 years’ experience. With 12 event rooms we can offer groups plenty of space for entertainment.
We can help put together itinerary ideas for your trip with extensive knowledge of the area. We can arrange a local Welsh Choir and we work with many local businesses; Jenny Phillips, Manager at Elan Valley Estate who can arrange guided tours around the 6 spectacular reservoirs covering the 46,000 acre estate. Paul and Victoria Humpherston at The Hall at Abbey-Cwm-Hir featured regularly on television and star attraction during the festive period. Many other attractions locally; Hay-on-Wye, Brecon Cathedral, Judge’s Lodgings.
Bedrooms – 100+ ensuite, TV, tea making facilities, bath/shower, room service. We have a wide selection of single, double and twin bedrooms ranging from Classic, Wheelchair access, Superior through to luxury tower suites.
Award winning cuisine with extensive options changing each night offering a three course, 5 choices each and tea/coffee. Dietary requirements catered and adaptable times.
Table layouts to suit; 2,4,6 guests per table or larger to fit in with your group.
The Metropole Hotel and Spa will be the best hotel for groups in Wales and the best holiday hotel in Mid Wales. Anticipating the requirements of our customers whilst satisfying them in an efficient and friendly manner to the benefit of all concerned.
TO OUR GUESTS…
• The best possible value for money
• Comfortable accommodation in attractive surroundings
• Good food in a relaxed atmosphere
• Excellent service from friendly, well trained staff
• Extensive and well maintained leisure facilities
• Opportunity to have their comments and opinions heard
• Prompt handling of any complaints
TO OUR STAFF…
• Training for every job at every level
• Encouragement to develop within the job
• Good working conditions
• Fair remuneration
• Opportunity to present ideas which could improve the company’s performance
TO THE COMMUNITY…
• Preservation of our heritage
• Preservation of the environment
• Avoidance of waste and pollution
Spectacular landscapes and breath-taking scenery, the Metropole Hotel & Spa is the perfect base for a walking holiday.