We pledge that by making The Metropole Hotel & Spa a safe environment for our staff to work then our guests can return confident in the knowledge that they will be welcomed by all into a healthy, safe environment.
Guest feedback; “Felt ‘safe’ staying here knowing how large the hotel is to enable social distancing in the current climate.” 27th Nov
Guest feedback; “We were a bit apprehensive about coming due to Covid but the measures that you took to make sure we were all safe was brilliant we will definitely recommend your hotel and use you in the future.” 20th Oct
Guest feedback; “The safety measures were fantastic, I cannot commend you enough, the whole place feels looked after, very safe and secure. Rooms with a seal on the door upon arrival and personal room service as required rather than every day.” 4th Oct
Guest feedback; “We felt that your management of the situation did make the premises Covid secure and we felt very safe.” 29th Sep
Guest feedback; “The hotel’s response to Covid has, I think, been excellent. That’s in terms of being flexible in allowing us to move our booking, but also in ensuring social distancing etc. within the hotel. My family and I felt safe and confident that all was being to ensure safety of guests, and that encourages us to return.” 29th Sep
Guest feedback; “Great supply of sanitisers in all correct places.” 27th Sep